Mutually agreed approach only fair and honest way to provide confidence
The Cancer Society has confirmed it is in dispute with Consumer NZ over conflicting results on the SPF rating of one of its most important sunscreen products - SPF 50+ Kids Pure sunscreen.
In an effort to resolve the matter, the Cancer Society asked Consumer NZ to join it in having the product tested in a mutually agreed laboratory totally independent of either organisation.
Consumer NZ declined, saying an additional test on the Cancer Society's product would be unfair to other companies.
Cancer Society CEO Mike Kernaghan says “fairness” is at the very heart of the re-testing proposal as an independent testing regime, with an agreed methodology, is the only fair and honest way of giving consumers, and particularly those using Cancer Society products, the confidence they deserve at such a critical time of the year.
Mr Kernaghan says that as a way of supporting its position Consumer NZ is saying that, while the “ingredients” in the Society’s product is the same, the “preservatives” have changed, which is totally inaccurate.
“At this point, each of our organisations is claiming significantly different results from SPF testing on the same product.
“We are confirming that our independent testing and re-testing on the same product conducted in 2018 and 2016 shows the SPF50+ Kids Pure returned results of SPF 60 and SPF 67.6, well above the label claim (SPF 50+). On the other hand, Consumer NZ is claiming its testing shows the sunscreen was SPF 41.
“It is our strong belief that Consumer NZ’s results were compromised by the product being decanted into non-compliant containers in New Zealand and then sent to Australia for testing.
“This is important – because the bottles our sunscreens are packaged in are designed to maintain the quality and effectiveness of the sun screen as a medical product.
“In circumstances where our organisations cannot resolve our differences, the only fair and honest thing is to have testing conducted by an unrelated, independent third-party laboratory.
“We hoped Consumer NZ would agree, as no organisation – not even Consumer NZ – has a monopoly on accuracy.”
Mr Kernaghan says in the face of disputed results the Cancer Society is not willing to sit idly by while Consumer NZ creates headlines undermining confidence in its products.
“The products that carry our brand are made in Australia where there are rigorous standards in place to ensure they meet the claims on the label, including certification by the ‘Therapeutic Goods Administration’ (TGA) - part of the Australian Government’s Department of Health.
“Our manufacturers are audited by the TGA (Australia’s version of Medsafe) regularly to ensure the production of our sunscreen complies under the medicine label.
“The Cancer Society is one of New Zealand’s most trusted organisations. We will continue to have our products independently tested to ensure that people are provided a very high-level of protection when using Cancer Society sunscreen.”
Call for regulation of sunscreens
Mr Kernaghan says that one thing the two organisations see eye-to-eye on is that sunscreen products manufactured and distributed in New Zealand should be regulated, just as they are in Australia.